cbd99 Terms & Conditions

These Terms & Conditions ("Terms") apply to the use of the cbd99 platform and all its services. By visiting the cbd99 website, creating an account, or using any gaming service, you are considered to have automatically agreed to these Terms.

cbd99 is a trusted online gaming platform in Bangladesh, operated under SSL encryption and fair play principles. Our goal is to ensure a safe, transparent, and enjoyable environment for every member.

If you disagree with any part of these Terms, please stop using our platform and contact the support team to close your account.

2.1 Age Requirement

All services on cbd99 are available only to individuals aged 21 (twenty-one) years or older. We may request valid proof of identity (national ID, passport, or birth certificate) at any time for age verification purposes. Providing a false age is a serious violation of the Terms and may result in account termination.

2.2 Account Registration

You must provide true, accurate, and complete information at the time of registration. Each person may hold only one account — opening multiple accounts under the same person's name is strictly prohibited. Violating this rule may result in all accounts and the funds within them being forfeited.

2.3 Account Security

It is your responsibility to keep your username and password completely confidential. cbd99 will never ask for your login credentials via email or chat. If you suspect your account security has been compromised, notify the support team immediately.

3.1 Deposits

Accepted methods for depositing funds to cbd99 are: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳300 (three hundred taka). This limit applies to each payment method.

• You must use your own registered mobile number or bank account when making a deposit.
• Funds from third-party accounts are not accepted and any such transactions will be considered void.
• The deposit amount will be credited to your account once confirmed.

3.2 Withdrawals

The minimum withdrawal amount is ৳800 (eight hundred taka). Withdrawal requests are typically processed within 15 minutes to 2 hours. The following conditions must be met at the time of withdrawal:

• Account verification must be completed.
• Any applicable wagering requirements for bonuses must be fulfilled.
• The withdrawal method must match the deposit method (same payment channel).
• Withdrawals will not be delayed as long as there is no suspicious activity.

3.3 Currency & Tax

All transactions on cbd99 are conducted in Bangladeshi Taka (BDT / ৳). Any applicable taxes or duties are the sole responsibility of the user. cbd99 does not provide tax advice.

4.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳8,000. For example: deposit ৳1,000 and receive a ৳1,500 bonus for a total balance of ৳2,500. Or deposit ৳12,000 or more and receive the maximum ৳8,000 bonus for a total of ৳20,000.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 25 times (25x), applied only to the bonus amount — not the deposit amount. Example: ৳1,500 bonus × 25 = ৳37,500 must be wagered before the bonus winnings become withdrawable.

4.3 General Bonus Rules

• Each bonus offer has its own validity period and conditions, which will be stated separately.
• Funds cannot be withdrawn directly from bonus balance — until wagering requirements are met.
• Claiming bonuses using multiple accounts is strictly prohibited.
• cbd99 reserves the right to modify or cancel any promotional offer at any time.
• If evidence of bonus abuse is found, the bonus and any related winnings may be forfeited.

5.1 Fair Play Policy

cbd99 strictly follows a fair play policy. The outcome of every game is determined by a Random Number Generator (RNG), which is completely impartial and verifiable.

5.2 Prohibited Activities

Any of the following activities are strictly prohibited and may result in account termination:

• Playing games using any software, bot, or automated method.
• Gaining a strategic advantage by coordinating between two or more accounts (collusion).
• Intentionally exploiting any bug or vulnerability in the platform to gain an unfair advantage.
• Using the platform for money laundering or illegal financial activities.
• Using a fake identity or accessing another person's account.

5.3 Game Provider Terms

cbd99's platform offers gaming services from various game providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, JILI, and PG Soft). The respective provider's own terms and conditions may also apply when using these games.

cbd99's VIP program has five tiers. The benefits of each tier are described below. Tier advancement depends on overall activity and usage patterns:

• Bronze: Up to 0.2% cashback per week.
• Silver: Up to 0.4% cashback per week.
• Gold: Up to 0.6% cashback per week.
• Platinum: Up to 0.8% cashback per week.
• Diamond: Up to 1.0% cashback per week.

Cashback benefits are paid out on a regular weekly basis. cbd99 reserves the right to modify the VIP program terms at any time. VIP tier may be downgraded if an account remains inactive for an extended period.

cbd99 collects, stores, and processes your personal data for the purpose of providing platform services. We use SSL encryption to ensure the security of your information. Your personal data is never sold to third parties.

For detailed information on data protection and privacy, please visit our Privacy Policy page. By registering an account, you are also considered to have given your consent to our privacy policy.

cbd99 places the highest importance on responsible gaming. We believe that gaming is a form of entertainment and should never become a source of financial pressure or personal problems.

8.1 Self-Control Tools

Members can set the following limits on their own account:

• Daily, weekly, or monthly deposit limits.
• Loss limit — automatic pause when losses exceed a set amount.
• Temporarily suspending the account for a specific period.
• Permanent account closure (self-exclusion).

For more information on responsible gaming, please see our Responsible Gaming page.

9.1 cbd99's Rights

cbd99 reserves the right to suspend or permanently close an account without notice in the following circumstances:

• Violation of any clause of these Terms.
• Evidence of fraudulent or suspicious activity.
• Providing a false identity or information.
• Failure to meet any legal or regulatory requirement.

9.2 User Rights

Any member may close their account at will. Eligible funds must be withdrawn from the balance before the account is closed. Unused bonus balance is non-refundable once the account is closed.

If you have a complaint or dispute, please contact our support team first. cbd99's customer service team is available 24/7 via live chat and email ([email protected]) — in both Bengali and English.

Dispute resolution process:

• Step 1: Submit your complaint via live chat or email.
• Step 2: Our team will review the complaint and gather relevant information.
• Step 3: A written decision will be communicated once the investigation is complete.

cbd99's decision will be considered final, unless you request a review through a recognized dispute resolution body.

cbd99 always strives to provide a reliable and uninterrupted service. However, cbd99 is not liable in the following cases:

• Losses caused by internet connection failure.
• Losses caused by disruption of third-party services (payment gateways, game providers).
• Service interruptions due to technical faults or natural disasters.
• Losses resulting from the user's own negligence in allowing login credentials to be compromised.

Under no circumstances will cbd99's total liability exceed the current balance in your account.

cbd99 reserves the right to partially or fully modify these Terms at any time. Users will be notified of significant changes via email or through a notice on the platform. Continued use of the platform after any changes will be considered acceptance of the new Terms.

The latest version of the Terms will always be available on this page. It is recommended that you print or save this page to retain a copy of earlier versions.

If you have any questions or need clarification about these Terms, please contact us:

• Live Chat: Available 24 hours, 7 days a week.
• Email: [email protected]
• Language: Support is available in both Bengali and English.

For more information, visit our FAQ page and About Us page.

For 21+ Only This platform is for adults only (21 years or older). Please play responsibly.